• Design. Engineer. Manufacture.
Polo Custom Products

Frequently Asked Questions

Who is Polo Custom Products' ideal customer?

Polo Custom Products seeks partnerships with large, established OEMs in the medical, industrial, fire & safety, aviation, and government industries that are ready to initiate or expand high-volume production. Ideal customers come prepared with a detailed product or design concept and are willing to collaborate with our expert design team. Ideally, these customers are looking to launch high-volume products or scale production efficiently.

What is Polo Custom Products' minimum order quantity (MOQ)?

At Polo Custom Products, our approach is tailored to meet the needs of each project, which means our MOQ is not based on a fixed number of units. Instead, it is determined by the overall value of the project, taking into consideration various factors such as the product type, production requirements, raw material needs, location considerations, and more.

Our target customers are large OEMs within the medical, industrial, fire & safety, aviation, and government industries looking for high volume launch and production scaling. We invite inquiries from businesses in these fields seeking a manufacturing partner who understands the complexities of their requirements and can offer tailored solutions.

What is our production capacity?

Polo Custom Products is well prepared to handle a wide range of production demands due to our three domestic manufacturing facilities and 5 global manufacturing partner. We specialize in sewing, sealing, and thermoforming. We can support the growth of your production needs without capacity concerns, regardless of size or complexity. Our ability to leverage these locations and our global import partners allows for flexible and efficient manufacturing solutions tailored to the requirements of our customers.

What type of raw materials can Polo Custom Products source for projects?

Over the last 75+ years, Polo Custom Products has built an extensive network of raw material and specialty formulation material suppliers to meet your industries specifications. With over 440 active suppliers across 18 countries, we are equipped to procure virtually any material your product may require.

How does Polo Custom Products vet our suppliers?

Polo Custom Products vets our suppliers through a comprehensive process to ensure they meet our standards for quality, ethics, and community impact. This includes on-site audits and evaluations to confirm compliance with relevant laws and our company’s high standards. Every six months suppliers receive an evaluation that includes their on-time delivery and quality performance. Suppliers are required to sign contracts that align with our terms and expectations and are regularly reviewed for their environmental and employee welfare practices.

What kind of raw material can I purchase from Polo Custom Products?

Polo Custom Products does not operate as a standalone raw material supplier. Our sourcing capabilities are integrated into our custom manufacturing solutions, meaning we procure materials exclusively for projects we are manufacturing for our customers.

What items does Polo Custom Products sell directly?

None. Polo Custom Products specializes in custom manufacturing solutions, tailoring each product to the specific needs of our OEM customers across various industries. As a result, we do not maintain a standard inventory of ready-made items for direct sale. Every project we undertake is developed in close collaboration with our customers, ensuring that the final product is proprietary and aligned with their unique specifications. This approach means that our products are not available for direct purchase.

Does Polo Custom Products have sterilization services?

Polo Custom Products is happy to coordinate the sterilization process if your product requires it.

Does Polo Custom Products offer direct marketing services for my product?

While Polo Custom Products does not offer direct marketing services, we support our OEM customers with packaging, screen printing, and branding services. Our focus is on assisting in the design of products that effectively meet the market demands of our customers’ industries, ensuring that the final product is market-ready for their end-users.

What is Berry Compliant?

Berry Compliant means the product offered is 100% domestic and/or meets the requirements set forth in 41 U.S.C. § 4862 (aka Berry Amendment)

What is the Berry Amendment?

The Berry Amendment is a statutory requirement that restricts the Department of Defense (DoD) from procuring food, clothing, fabrics, fibers, yarns, other made-up textiles, and hand or measuring tools that are not produced, grown, or reprocessed in the United States. The Berry Amendment has been critical to the viability of the textile and clothing production base in the United States.

Congress originally passed domestic source restrictions as part of the 1941 Fifth Supplemental DoD Appropriations Act in order to protect the domestic industry base in the time of war. The Berry Amendment was included in subsequent defense appropriations acts until it was made permanent in 1994 by Sec. 8005 of Public Law 103-139. The Berry Amendment was subsequently codified in 2002 as 10 U.S.C. 2533a in Section 832 of Public Law 107-107.

What is RF Welding?

RF or Radio-frequency Welding, also known as Dielectric Welding and high-frequency welding, is a thermoplastic film welding process that utilizes radio frequency, typically at 27MHz, to create sufficient heat in thermoplastic materials to reach the melting point of the material. The rapidly alternating electric field is applied by a sealing die to create the required seal geometry and pneumatic pressure is applied and maintained until the material in the seal area solidifies. This plastic joining process is preferred due to its low cycle time, strength of seal, and repeatable seal aesthetics. The downside of RF Welding is that only thermoplastic materials with a bipolar molecular structure (dipole) can be heated using RF energy and therefore not all films and materials can be welded using this process. The process works best when welding thin Urethane or PVC films.

What is the Berry Amendment and when does it apply?

The Berry Amendment, as defined above, applies if/when the DoD includes Federal Acquisition Regulation Supplement (DFARS) 252.225-7012 in the procurement contract and when the contract exceeds the Simplified Acquisition Threshold (SAT).

What is a smart textile?

Smart textiles, also known as smart fabrics and electronic textiles, are textile materials that contain electronic circuitry or components which add features or capabilities to the material. The electronic components or circuitry can be added to a textile-based product or integrated into a textile

What is DDTC Registration?

The State department’s Directorate of Defense Trade Controls (DDTC) is charged with controlling the export and temporary import of defense articles and defense services described on the United States Munitions List, in accordance with the Arms Export Control Act (AECA) and the International Traffic in Arms Regulations (ITAR). In general, the DDTC regulates defense services and defense articles to prevent dangerous items and data from falling into the wrong hands so for a company to export a product or information, they must register with the DDTC and secure an export license for that product or information.

DDTC seeks to facilitate legitimate defense trade to partners and allies, while denying adversaries access to sensitive U.S. technology. This can be done through the Defense Logistics Agency’s JCP Certification program that allows United States or Canadian contractors to apply for access to Department of Defense/Department of National Defense (DOD/DND) unclassified export controlled technical data/critical technology on an equally favorable basis in accordance with DODD 5230.25, “Withholding of Unclassified Technical Data and Technology from Public Disclosure,” and Canadian Technical Data Control Regulations.

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